While reviews serve primarily as a means of communicating an experience with the public, businesses also use them to gauge their performance and identify areas for improvement. Being detailed will aid in achieving this in both good and negative reviews, yet frequently reviewers fail to include important details that could aid the company.
Whatever is wrong is wrong. If you go through a bad experience, you must make people aware of it and the place where it happened. Everything has its way of expressing itself.
Bad reviews are equally important as good reviews. Since criticism is a delicate thing, you need to know a few things about how to write a bad review on Google.
How to write a review on Google
Enter your Google account information and look up the company you want to review.
Find the “Write a Review” section by looking for it next to the star rating in the search results or under the business’ name in the sidebar of Google search.
Write about your experience, rate the company from 1 to 5 stars (the lower number indicates a negative experience), and then click “POST” when you are through.
How to write a bad review on Google
Everything has its writing style. It is applicable in the case of review writing too. You need to know how to write a bad review on Google before posting.
- Use your real account
Don’t use any fake accounts. If you write fake reviews, people will understand that it has been written down by competitors to take down the business.
Thus, always be real and use your real account to express the real USE. Your review will be deemed as an authentic one if you do so.
- Don’t attack personally
When evaluating someone’s actions at work, remember to account for their humanity.
Stick to the facts if you must bring about poor service. Don’t mix up personal grudges. Maintain professionalism strictly.
A company won’t post something like that if there is no description linking it to your real experience at the property and all you’ve done is said something to offend or humiliate someone.
A statement could become defamatory as a result of exaggerating events or using even the slightest derogatory language when composing your evaluation.
Exaggeration is similar to avoiding tarnished words in a negative review, but there may be other terms or expressions you should steer clear of. Some terms are insulting, but any language that is seen as a personal assault, disparaging, or defamatory could get you into trouble.
You would want to avoid saying things like “a person at a business is a con artist” or “the business is a scam ring.” This suggests criminal activities.
Stay as true to the facts as possible.
- Be specific yet humble
The worst reviews are those with three stars and no additional feedback, as there is little the company owner can do to improve the customer experience going forward. If you’re writing a bad review, be sure to include enough detail to explain the situation to the business.
While evaluations serve primarily as a means of communicating an experience with the public, businesses also use them to gauge their performance and identify areas for improvement. Being detailed will aid in achieving this in both good and negative reviews, yet frequently reviewers fail to include important details that could aid the company.
For instance, businesses that don’t reply to inquiries frequently receive bad evaluations. Reviews like this ought to contain information on how you got in touch, roughly when, how many times, and what your inquiry was.
Be precise about how they went wrong and how you expect them to be. Talk respectfully so that your criticism sounds as constructive instead of destructive.
- Ask yourself before writing
Make sure to think about if the company delivered what it advertised before you start typing. It’s your fault if you’re upset that a burger restaurant doesn’t serve waffles. Not every encounter will exactly match your preferences.
As a scenario, let’s imagine that when you visited a store one day, they were out of stock for a product you needed despite their claims that it was available online. You choose to post a critical review. You give them a 4-star rating after giving it some thought and listing all the times they have come through for you. You also include the specifics of your most recent bad experience.
Give as much specificity as you can about what you did not enjoy, even if it was your first experience with the company.
Before writing, put yourself in the reader’s shoes and see how you feel. If you feel that your comment won’t be disparaging, shoot it down.
An objective review is beneficial. Write down the positive aspects of your experience before you go into what went wrong. This makes it easier for the company owner to determine that the criticism is genuine.
The positive one will make them feel confident on one side. On the other hand, the negative one will inspire them to do better and live up to your expectations.
Utilizing comprehensive, truthful, and analytical approaches for your review will enable you to share your experience, inform the audience, and provide the company with the input they require as well.
Also Read: How to Comment on Google Reviews
Reviews are a powerful tool in this era. Before you post a bad review, think about how it might affect a business and the people it helps, as well as any other available solutions. You can even buy reviews. You can check this thread on how to buy marketplace Google My Business reviews
Take into account any other interactions you may have had with the company. Is the rating one star, or might it maybe be three or four stars depending on the total experience?
Constructive criticism will help the company act, make amends, or evolve while also sharing its experience with the public. It will only happen if you know how to write a bad review on Google