Refund Policy | GbpCheap™ – Satisfaction Guaranteed

At GbpCheap™, customer satisfaction is our top priority. We strive to deliver high-quality, genuine Google reviews to boost your business reputation and local SEO. To ensure a transparent and risk-free experience, we offer a clear Refund and Replacement Policy.

1. 15-Day Replacement Guarantee (Refill Policy)

We take full responsibility for the stability of our service.

  • Refill Warranty: Every review package purchased from our Service Page comes with a 15-day replacement guarantee.
  • Dropped Reviews: If any review is removed or dropped by Google within 15 days of order completion, we will provide a Free Replacement promptly.
  • Claim Period: To avail of the replacement, you must notify our support team within the 15-day window.

2. When Are Refunds Applicable?

We offer full or partial refunds in the following specific cases:

  • Non-delivery: If we fail to start or deliver your order within the promised timeframe.
  • Service Mismatch: If the delivered service is significantly different from the package you purchased.
  • Technical Errors: In case of duplicate payments or order processing errors.

3. How to Request a Refund or Replacement?

To initiate a request, please follow these steps:

  1. Contact our support team at support@gbpcheap.com or through our Contact Us page within 15 days of your order.
  2. Provide your Order ID and a clear explanation or screenshot of the issue.
  3. Our team will verify the claim and offer a resolution (Replacement or Refund) within 48 hours.
  4. Approved refunds will be processed via PayPal or your original payment method within 5-7 business days.

4. Important Terms & Conditions

  • Verification Required: Refunds and replacements are subject to internal verification under Consumer Protection Standards.
  • No Refunds After 15 Days: Once the 15-day guarantee period has passed, no refunds or replacements will be issued.
  • Completed Services: We do not offer refunds for successfully delivered reviews that have remained active throughout the guarantee period.
  • Account Safety: Ensure your Google Business Profile complies with Google’s Terms of Service during the delivery process.
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