At GbpCheap™, customer satisfaction is our top priority. We strive to deliver high-quality, genuine Google reviews to boost your business reputation and local SEO. To ensure a transparent and risk-free experience, we offer a clear Refund and Replacement Policy.
1. 15-Day Replacement Guarantee (Refill Policy)
We take full responsibility for the stability of our service.
- Refill Warranty: Every review package purchased from our Service Page comes with a 15-day replacement guarantee.
- Dropped Reviews: If any review is removed or dropped by Google within 15 days of order completion, we will provide a Free Replacement promptly.
- Claim Period: To avail of the replacement, you must notify our support team within the 15-day window.
2. When Are Refunds Applicable?
We offer full or partial refunds in the following specific cases:
- Non-delivery: If we fail to start or deliver your order within the promised timeframe.
- Service Mismatch: If the delivered service is significantly different from the package you purchased.
- Technical Errors: In case of duplicate payments or order processing errors.
3. How to Request a Refund or Replacement?
To initiate a request, please follow these steps:
- Contact our support team at support@gbpcheap.com or through our Contact Us page within 15 days of your order.
- Provide your Order ID and a clear explanation or screenshot of the issue.
- Our team will verify the claim and offer a resolution (Replacement or Refund) within 48 hours.
- Approved refunds will be processed via PayPal or your original payment method within 5-7 business days.
4. Important Terms & Conditions
- Verification Required: Refunds and replacements are subject to internal verification under Consumer Protection Standards.
- No Refunds After 15 Days: Once the 15-day guarantee period has passed, no refunds or replacements will be issued.
- Completed Services: We do not offer refunds for successfully delivered reviews that have remained active throughout the guarantee period.
- Account Safety: Ensure your Google Business Profile complies with Google’s Terms of Service during the delivery process.
